Technology changes so quickly. It is difficult for business owners and office managers to keep ahead of the curve and plan for scaled growth. You are already busy wearing many hats. By having a dedicated person responsible for your technology, you are taking advantage of all technology has to offer while taking worries and tech issues off your plate.
Rising Tide Capital had a previous managed service provider that offered back-up and remote assistance, but never truly worked with them. They didn’t take the time to understand how they worked with technology, or examined Rising Tide Capital’s business processes to determine how technology could help them reach their goals better, smarter, and faster.
Annual strategy meetings and monthly updates serve to provide transparency in the work we are doing, and ensure that the projects align with the overall company goals for the year. These meetings also get everyone on the same page regarding current infrastructure, goals, and projects to be completed throughout the year.
Over the last year working with us, Rising Tide Capital has added 2 new branch offices in Newark, NJ and Chicago, IL. They also added 10 interns and 6 new staff. With planning and strategy, their technology and projects helped them reach their goals faster and grew with them seamlessly.
Singularity is the best provider we’ve had here at Rising Tide Capital. They are very knowledgeable, have excellent customer service, and they keep the workstations and servers running so our business moves forward. They get us up and running quickly if there is an emergency, and work to find the solution. They help me in my work by lessening tech frustrations of the Rising Tide Capital Team. We enjoy having Singularity in our professional lives.